High volume, thin margins, and no room to find out late.
Reactive maintenance lives or dies on the aggregate of a great many small jobs. Individually none of them is worth investigating; collectively they decide the year. The only way to manage that is to see margin and performance daily, at the level of the contract and the client, rather than in a monthly pack.
What gets in the way
- Job volume hides the small number of contracts that are losing money.
- SLA performance and profitability are reported separately, so nobody sees the trade-off.
- Unbilled and under-billed work accumulates unnoticed.
- By the time month-end shows the problem, three more like it have been quoted.
Systems we typically connect in property maintenance
Not listed? See all integrations or just ask.
KPIs we help property maintenance businesses track
Margin by client, contract and job type
SLA and response time compliance
First time fix % and repeat visit rate
Engineer utilisation and travel time
Unbilled work value and ageing
Cost recovery against schedule of rates
Find out while you can still do something about it
Vizora AI Alerts check your figures every day and email the person who can act when one crosses a threshold. Typical rules in property maintenance:
A job closes at under 40% return
A job closes with no invoice raised against it
SLA compliance on a contract drops below its threshold
Nirvana Maintenance: Profitability up 20% in twelve months
Property maintenance — common questions
We do thousands of jobs a month. Can you handle that volume?
Can we see performance by client as well as by job?
What is the quickest win?
Other sectors
Electrical, plumbing and HVAC
Jobs completed is not the same as jobs making money.
Construction
Know where a contract stands before it finishes.
Facilities management
Multi-site contracts, and no single view of whether they pay.
Manufacturing and distribution
Margin at contribution level, not just at year end.
Civils and groundworks
Know the position on a job before the final account.
Fire, security and compliance servicing
Every certificate accounted for. Every contract measured.
Professional services
Utilisation and recovery, without the month-end scramble.